Shipping policy

  1. We endeavour to ensure that our product list is current however we give no undertaking as to the availability of any product advertised on our website.
  2. All prices are in Australian Dollars (AUD) and are exclusive of GST and are included here [insert shop hyperlink] and we reserve the right to amend our prices at any time.
  3. We undertake to accept or reject your product order as soon as possible depending on availability of stock and within a maximum of five (5) days. If we have not responded to you within five (5) days, your product order is deemed to be rejected.
  4. We generally only reject product order requests where we do not currently have the product in stock and will endeavour to notify you accordingly.
  5. Please be aware once you have submitted an order, you may not cancel that order even if our acceptance or rejection of your order request is still pending.
  6. Postage is an additional charge, calculated at time of purchase with further details of the postage options set out in our delivery FAQs [insert hyperlink].
  7. All risk of loss or damage to our products passes to you when we despatch our products for delivery. Depending on the product you order, at the time of purchase we may give you an option to take out carrier insurance to cover the risk of loss or damage to the particular product during transit/delivery - see our delivery FAQs [insert hyperlink] where this applies.  
  8. Title in the ordered products passes to you when we have received payment. Our  payment terms are set out in payment FAQs [insert hyperlink].